Refund and Returns Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, please contact us immediately so we can make it right. Please see below for more information on our return policy.

Last updated May 24, 2022

Return Process

To start a return, please contact customer service on this website.

Once your return request is processed, we will send you an email to notify you that we have received your request. We will also notify you of the approval or rejection of your refund as soon as it’s been fully reviewed. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 to 10 days.

Subscriptions

Our refund and returns policy for subscriptions last 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

After 7 to 10 days after your refund was accepted by our Customer Service, please contact us.

Sale Items

Only regular-priced items may be refunded. Sale items cannot be refunded.

Brandon Bertagnole

Brandon Bertagnole

Park City Outfitters

I will be back soon

Brandon Bertagnole

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It's your friend, Brandon. I am here to answer any questions about your next adventure. Let's chat!

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Philip Swenson
Philip Swenson

Left us a 5 star review

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Philip Swenson
August 13, 2023

We had a great day on the Weber with Angelo! 5 fish including 2 on a dry fly that Angelo matched perfectly to an intermittent caddis hatch. My son and I also enjoyed learning about the ecology of the river, which Angelo was an expert on.

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Tom Meshek
July 8, 2019

I went with Jeremy to fish on the Weber River and had a great time. I always look forward to guided trips to learn more from the guides. Jeremy was better that most I have fished with around the country. I will definetly book another trip with Park City Outfitters when I come back to the area.

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Robert Booth
December 11, 2018

Was a great place to go and see.

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Jennifer Booth
July 13, 2017
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Whitney Floor
December 23, 2015
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Mike Rosenberg
January 10, 2013

“We went with Brandon this past New Year’s Eve day on our first pheasant hunt. It was a great bonding experience with my 15 and 17 year old sons. We had a fantastic time and both of them said it was the highlight of their winter vacation. Brandon and his fellow guide (and of course, the hunting dogs) were perfect hosts. Each was an experienced hunter and outfitter and an entertaining story teller. Although we tromped through a foot of snow for several hours, we were more exhilarated than we were cold and tired, and the conditions added to the adventure. We shot several birds and had a great time watching the dogs work. Finally, to top things off, Brandon gave us a delicious recipe we used to cook our game. I would recommend the day to anyone who is looking for an exciting adventure that is different than they might otherwise get while visiting Park City.”

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Maria Stephen
January 4, 2013

Home away from home! Everything about this condo is great. It is conveniently located just minutes away from skiing, golfing, great restaurants and shopping. We have been staying here every time we come to Park City for a number of years and the hosts have always been gracious and accommodating (we have kids and never seem to arrive on time). The kitchen always has the basics, like coffee and hot chocolate so you don't have to run to the store right away and is very well stocked with pots, pans, utensils.... The beds are very comfortable and bathroom has lots of hot water. There are little, homey touches throughout the condo, like pictures of Park City, the hosts family and at Christmas time there is always a tree and holiday decorations. Makes you feel like they have invited you into their own home.